Pro Insight Migration: How do I update my Pro Insight Deep Link? Follow

If you are currently using custom deep links pointing towards pro.lookup.whitepages.com, please update it to app.ekata.com.

To create a deep link, you’ll need to create a URL with the proper syntax which points to an individual’s details from your CRM, fraud platform, or eCommerce backend system. The sample below shows where the inputs should be in the URL. 

Here is a properly formatted link (with invalid, sample information): https://app.ekata.com/identity_reviews?billing_name=Kevin+Garvey&billing_phone=6455550197&email_address=kgarvs4pres%40gmail.com&ip_address=42.231.61.548&billing_address_street_line_1=6+Vanderdonck+St&billing_address_street_line_2=Apt+305&billing_address_city=Mapleton&billing_address_postal_code=14094&billing_address_state_code=NY&billing_address_country_code=US&shipping_address_street_line_1=2342+Evie+Lane&shipping_address_street_line_2=Ste+1600&shipping_address_city=Mapleton&shipping_address_postal_code=14094&shipping_address_state_code=NY&shipping_address_country_code=US&shipping_name=Nora+Durst&shipping_phone=6455550197&transaction_id=123456789

Click here for the complete documentation for reference. 

Your login information will remain the same. If you are have trouble logging in, please see the article: How to Reset Your Password 

If you do not use Deep Links and need instructions for how to update your Pro Insight access, please see this article: What do I need to do to update my access to Pro Insight? 

If you need additional support or have further questions, please contact us at Ekata Support.