Why has my account been suspended? Follow
With an Ekata Pro Insight account, each employee requires a designated user seat. Multiple employees logging into the same user seat poses a potential security threat and will be flagged for exhibiting suspicious login activity. User logins flagged for suspicious activity will be suspended.
If multiple employees are using the same user seat, you will receive an email saying that your account has been flagged for concurrent logins.
If you have any questions surrounding Ekata's cybersecurity and data privacy initiatives, please contact your Account Manager or email firstname.lastname@example.org.