If your account is concurrently blocked Follow

With an Ekata Pro Insight account, each employee requires a designated user seat. If multiple employees are using the same user seat, you will receive an email stating that your account has been flagged for concurrent logins.

Multiple employees logging into the same user seat poses a potential security threat and will be flagged for exhibiting suspicious login activity. User logins flagged for suspicious activity will be suspended.

Please contact your account manager if you have questions on how to ensure that your access remains uninterrupted and that your account is secure. If you would like to add additional seats to your account please reach out to your account manager or our customer success team at support@ekata.com.